eProcurement Solution | Provincial Treasury
electronic procurement solution
E-Procurement Solution: Video tutorial - supplier registration and profile activation

Video tutorial – How to quote as a supplier

Frequently asked questions:

The commodities, as selected on the WCSEB registration form, are linked to your ePS profile. If these commodities are not all reflecting, please contact the Procurement Client Centre via email (wcseb@westerncape.gov.za) for further assistance.

The reset link is sent via email, to the preferred email address as selected on your CSD profile. Please also ensure that you check all other email folders such as spam/junk mail.

The email containing the link to register and activate your ePS profile was sent to the preferred email address as selected by the supplier on their CSD profile. Please also ensure that you check all other email folders such as spam/junk mail.

Should you still not have received the email once the above steps have been actioned, kindly contact the Procurement Client Centre via email on wcseb@westerncape.gov.za for further assistance.

A supplier must update its details via the primary source of information being the CSD.  This amended information is then pulled into the WCSEB profile which then integrates with the ePS profile.

It is however important to note that a supplier must ensure that they click “submit” on the overview tab after updating their CSD profile to ensure the updated information is saved and can be imported into the WCSEB.

This feature is not yet activated on the supplier portal however the Provincial Treasury is looking at this as a future enhancement to the solution. In the interim, suppliers have to contact the Procurement Client Centre via email (wcseb@westerncape.gov.za) for any amendments to their existing WCSEB profile.

It is important that a supplier ensures they that they click “submit” on the overview tab after updating their CSD profile to ensure the updated information is saved and can be imported into the WCSEB and subsequently, the ePS.

The ePS system will Go Live on 1 October 2021, and only then will suppliers be able to view RFQs applicable to the commodity for which they have registered. It is however of vital importance that suppliers activate their profile on the new ePS by following the steps contained in the video titled “supplier registration and profile activation”.  The video can be accessed via the link provided in the ePS registration & activation email