eProcurement Solution | Provincial Treasury

ePS Tutorial Videos

E-Procurement Solution: Video tutorial - supplier registration and profile activation

Video tutorial – How to quote as a supplier

Frequently asked questions:

The commodities, as selected on the WCSEB registration form, are linked to your ePS profile. If these commodities are not all reflecting, please contact the Procurement Client Centre via email (wcseb@westerncape.gov.za) for further assistance.

The reset link is sent via email, to the preferred email address as selected on your CSD profile. Please also ensure that you check all other email folders such as spam/junk mail.

The email containing the link to register and activate your ePS profile was sent to the preferred email address as selected by the supplier on their CSD profile. Please also ensure that you check all other email folders such as spam/junk mail.

Should you still not have received the email once the above steps have been actioned, kindly contact the Procurement Client Centre via email on wcseb@westerncape.gov.za for further assistance.

A supplier must update its details via the primary source of information being the CSD.  This amended information is then pulled into the WCSEB profile which then integrates with the ePS profile.

It is however important to note that a supplier must ensure that they click “submit” on the overview tab after updating their CSD profile to ensure the updated information is saved and can be imported into the WCSEB.

This feature is not yet activated on the supplier portal however the Provincial Treasury is looking at this as a future enhancement to the solution. In the interim, suppliers have to contact the Procurement Client Centre via email (wcseb@westerncape.gov.za) for any amendments to their existing WCSEB profile.

It is important that a supplier ensures they that they click “submit” on the overview tab after updating their CSD profile to ensure the updated information is saved and can be imported into the WCSEB and subsequently, the ePS.

The ePS system was operational as of 1 October 2021 for piloting purposes and only few commodities were purchased during this phase. On 1 December 2021, all commodities were purchased on the ePS. Suppliers are able to view RFQs applicable to the commodity for which they have registered. It is however of vital importance that suppliers activate their profile on the new ePS by following the steps contained in the video titled “supplier registration and profile activation”.  The video can be accessed via the link provided in the ePS registration & activation email

Multi-selection is possible through holding down the "CTRL" button/key and selecting several files (by clicking on each file whilst holding "CTRL") for upload

CSD serves as the master database file. Supplier signs on to CSD to either Register or do Profile Updates. Once Profile Registration is Created or Updated, the updated information may take a minimum of 24 hours for it to be reflected on the CSD profile. This includes bank verification; tax status etc. WCSEB pulls through CSD updates within 24 hours after the updates were made on CSD.
ePS will be updated within 24 hours after updates have been made on WCSEB.

The “new profile registration" or" maintenance of an existing profile” is updated within the SIM file. The ePS extract will be effected within 24 hours after the changes were made on WCSEB. These changes are limited to updates on the BEE status level; WCBD 4 and commodities of a supplier.

If a supplier wishes to amend its commodity selection, the supplier must recomplete Annexure A and submit via wcseb@westerncape.gov.za
*This is however only applicable to existing suppliers and NOT for new registrations
The contact information must be updated on the CSD by selecting the bid office and update email address and telephone number under the contacts tab of CSD supplier details. Supplier must then choose the updated email address as the preferred email adress. 
This information will pull through to WCSEB on a daily basis at 23h00. 
The information then updates within the sim file and EPS extract and will reflected on ePS the following day.

The Western Cape Government must be in a position to produce compliance documentation in its original form when the Auditor-General South Africa requests same whilst conducting regulatory/compliance audits at our departments and public entities. Notwithstanding the above, South African courts only accept original documentation should there be contestation, etc.

The latest financial information must be based on the most recent financial year-end which can be used to claim preferential procurement points, whether audited or not. For example, if your entity claims preferential procurement points in May 2022 and the entity's  financial year-end was 31 March 2022 (which was not audited), the claim must be based on that financial information (31 March 2022).