In September 2003, the City of Cape Town launched a new Contact Centre. The Centre handles queries regarding municipal services and accounts.The Contact Centre handles over 4 500 calls per day, most of which are received between 08:00 and 11:00 in the morning. The core services that the Contact Centre handles are around:
Government has announced its intention of providing free basic Free Water
The Constitution states the local municipalities are responsible for the following:
(Bill) (File type: pdf; size: 329.2 KB)1 October 1998Department of Water Affairs (National) (The Government of South Africa)
This bill provides for fundamental reform of the law relating to water resources, repeals certain laws and provides for matters connected therewith.