Paying municipal rates in the Western Cape

Description:

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Every municipality has the responsibility to provide basic services to the community. These services are made possible through monthly payments known as rates.

These services include:

  • Supplying water
  • Collecting and disposing of sewage
  • Refuse removal
  • Supplying electricity
  • Building and maintaining municipal roads
  • Stormwater drainage
  • Street lighting
  • Municipal parks and recreation

There are different kinds of rates, including:

  • Property rates
  • Water
  • Electricity
Instructions:

Paying your rates

Monthly statements tell you how much you need to pay. If you do not receive your statement, you can view your statement on your municipality’s website. When you know how much you owe, pay at your municipality or a local supermarket.

Water and electricity

You will be charged for water and electricity. Water services include sewerage and sanitation.

The rate that you pay depends on the amount of water and electricity you use. You will receive a monthly account that sets out how much you owe.

Property rates

Property rates are collected and used locally to fund various services provided by your municipality. You will be charged based on the value of the municipal property. The value of your property is also determined by any land improvements.

Property rates apply to commercial, industrial, residential, agricultural and government property.

Professional, independent valuers registered with the South African Council for Valuers will ensure that all properties are valued fairly.

If you feel that your property hasn’t been valued fairly, you can appeal and contact the property valuation department at your local municipality.

Get in touch

Whether you want to lay a complaint or get more information, you can contact your municipality for more help. 

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The content on this page was last updated on 13 April 2015