The aim of the Thusong Programme is to ensure equitable and effective access to government services and information, through strategic partnerships and engagements with the three spheres of government and relevant stakeholders.
The rationale for the Thusong Programme is set within the development-communication paradigm. This paradigm reflects a democratic approach to a public communication and information system, as it aims to put the information needs of citizens first in the communication process. Some of the salient features of this approach relate to the expressed need for face-to-face interaction between government and the people.
The primary focus of development communication and information is to empower the poor and disadvantaged. These communities have limited access to information and are the main target of government’s socio-economic programmes. The Thusong Programme is viewed as a means to operationalise the development communication approach as well as to address information and service imbalances at a local level by bringing government closer to the people.
The Thusong Service Centres, formerly known as Multi- Purpose Community Centres (MPCCs) were initiated in 1999 to extend and integrate government services into outlying areas.
The Thusong Programme has been tailored to ensure that citizens of the Western Cape Province can seamlessly access a wide range of integrated public services irrespective of where they live. Therefore, the Thusong Programme has been expanded in the Western Cape Province to include the following projects:
NEW CENTRES OPENED IN 2014
In 2014, four municipalities received new Thusong Centres, this includes:
1. MOSSEL BAY MUNICIPALITY
2. CAPE AGHULHAS MUNICIPALITY
3. KANNALAND MUNICIPALITY
- First Green Thusong Service Centre
- Ladismith Thusong Service Centre
4. THEEWATERSKLOOF MUNICIPALITY
For a more in-depth look at the new Thusong Centres opened in 2014, Click Here