Report crashes online

You can now report minor crashes on the Road Traffic Management Corporation’s (RTMC) NaTIS (National Traffic Information System) website.


The Crash Reporting System will give you an automatically generated Crash Report Number (CRN) for insurance claims.

Here are some terms and conditions when submitting a crash report:

  • The system will only allow for the reporting of minor crashes.
  • All crashes must be reported within 24 hours or the next working day (non-working days: Saturday, Sunday and public holidays).
  • All crashes involving 5 or more vehicles must be reported at the South African Police Service station that has jurisdiction over the area where the accident took place (normally the nearest station).

Visit the NaTIS website for the full list of terms and conditions.

When you report a crash to the South African Police Service (SAPS), they’ll complete an accident report. A case number should be available the following working day. If you need a copy of the accident report, you will need to get it from the place where the accident report is kept – the relevant local authority or the Western Cape Mobility Department.