Enterprise Content Management | Western Cape Government

General Publication

Create forms, guidelines, manuals, instructions, policies, public information pages, reports and research.
(Western Cape Government)

Enterprise Content Management

(Western Cape Government)

The Western Cape Government is implementing an enterprise content management (ECM) system to improve service delivery.

The Department of Cultural Affairs and Sport (DCAS), as the custodian for records management in the provincial government, is tasked with mainstreaming ECM. This will enforce records management policy within the Western Cape and thereby provide more efficient access to information; a reduction in paper wastage and storage costs; and the effective safeguarding of institutional knowledge and institutional memory.

DCAS has been tasked with increasing the footprint for ECM within those Departments where there was no previous ECM instance. This system is called MyContent which provides for creation, management and archiving of records electronically.

The digitisation of the Western Cape Archives has also commenced to provide electronic preservation and access to archival material. Centralised storage, access to information and correspondence tracking will be implemented for transversally enhancing efficiency, accountability and transparency in government bodies.


Email:  Goolam.Mohamed@westerncape.gov.za / Nasreen.Truter@westerncape.gov.za

Tel: 021 483 9710 / 6141

Protea Assurance Building
7th Floor, Greenmarket Square
Cape Town


The content on this page was last updated on 19 April 2017