Department of Infrastructure: About Us
Service Delivery Charter
Service Delivery Charter 2021 - 2024 (pdf, 1.52 MB)
Customer Service Charter
- View the Customer Service Charter of the department.
POPIA Privacy Notice
The Department of Infrastructure respects and protects your privacy.
- Read the full POPIA Privacy Notice
Enabled communities leading dignified lives. #JUSTdignity.
To tirelessly pursue the delivery of infrastructure and transport services that are: Inclusive, safe and technologically relevant, seeking to heal, skill, integrate, connect, link and empower every citizen in the Western Cape, driven by passion, ethics and a steadfast commitment to the environment and our people as our cornerstone.
The core values applicable to the Western Cape Government were confirmed as follows: "Caring, Competence, Accountability, Integrity, Responsiveness and Innovation".
These values are all underpinned by the concept of team work and will apply to the Department as well as to all provincial employees.