Reporting Crime

No Excuse for Abuse

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This brochure contains information on rape, sexual assault, domestic violence and how to get help.

Calling for Help in an Emergency

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Every second counts in an emergency, and could mean the difference between life and death.

City of Cape Town Public Emergency Communication Centre

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The City of Cape Town has introduced a single emergency toll-free number for residents living in its area. When you phone the number on any land line, the emergency communication centre will be able to see:where you are calling fromwhat your telephone number iswho the subscriber is of the phone being called fromwhich services delivery area you are in.The operator will find out what your emergency is and then direct your call, along with the information collected by the operator, to the relevant police, fire or ambulance service.

Draft Victims Charter

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(File type: pdf; size: 94.96 KB)
This proposed Charter lists the rights of victims during the criminal justice process and sets out how victims can exercise these rights in practice

Protection from Domestic Abuse

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If you are the victim of domestic relationship, you may apply for a protection order, in terms of the Domestic Violence Act. A protection order has conditions, which set out what the abuser may not do. Should the abuser break these conditions then they can be arrested. If the abuse involves a criminal offence a charge can be laid for that offence.

Reporting a Crime

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Everyone can help stop crime. If you are aware of criminal activity taking place in any form, you can report it anonymously to the police on 086 00 10111.

Reporting a Missing Person

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If someone close to you is missing, you should report it to the police. You do not need to wait for 24 hours - you can report it as soon as you know they are missing.   A detective (investigating officer) will investigate the case and the missing person will also be listed on a database, known as the National Bureau for Missing Persons database. This database is a Crime Stop project and police all over the country use it.

Reporting fraud and corruption

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There are a variety of national and provincial institutions that handle government fraud and corruption. Each of these entities deals with specific kinds of cases:

Reporting Rape

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If you have been raped or sexually assaulted, you can report this to the police. It is your choice whether to report, but if you do not report then your case will not be investigated or prosecuted. Police are not allowed to refuse to investigate your case if you report it. However, if there is too little evidence after an investigation by the police, a prosecutor may decide not to prosecute your case.

Safe Schools Call Centre

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The WCED has established a Safe Schools Call Centre as part of the Safe Schools Programme. Educators, learners and parents can call the toll-free number to report violence, abuse, alcohol and drug abuse, vandalism and/or complaints regarding corruption in schools. The Call Centre also provides information on: