Renting

Frequently Asked Questions for Landlords

(Public Information)
Information on the rights and obligations of landlords renting out residential property to tenants.

Frequently Asked Questions for Tenants

(Public Information)
Information on the rights and obligations of people who rent residential property from a landlord or letting agent.

Community Residential Units (CRU)

(Service)
Community Residential Units (CRU) aim to facilitate the provision of secure, rental housing accommodation for households earning between R800 and R3 500 per month. This programme focusses on public rental housing stock, whether it is the refurbishment thereof, the demolition thereof for the purpose of developing new stock or for infill. The project also makes provision for the development of greenfield developments. These projects are usually managed by the municipality themselves but it can be outsourced should the municipality wish to do so.

Dispute Resolution Between Tenants and Landlords in Residential Properties

(Service)
Dispute resolution between tenants and landlords in residential properties is a free service provided by the Rental Housing Tribunal to tenants and landlords throughout the Province of the Western Cape. Hearings and mediations are held as close as possible to the point of complaint. Important to Know A tenant has the right to:

Rental Housing Tribunal

(Public Information)
The Rental Housing Tribunal provides a free service to tenants and landlords in the Western Cape.

Rental Housing Tribunal

(Tribunal)
The tribunal function is to settle disputes between tenants and landlords. It comprises of five members (including a chair and vice chairperson) appointed by the Provincial Minister of Human Settlements, who each have expertise in property management, housing development and consumer matters pertaining to rental housing. Please submit all complaint forms, annexures and a copy of your lease agreement to  rht.disputes@westerncape.gov.za

Social Housing

(Service)
Social Housing is a rental or co-operative housing option for households earning between R1 501 - R7 500 per month. Social Housing projects require management by an institution, which should be an accredited Social Housing Institution. Social Housing projects should be developed within areas that contribute to spatial, economic and social development.