The City of Cape Town has introduced a single emergency toll-free number for residents living in its area. When you phone the number on any land line, the emergency communication centre will be able to see:
A Medical Emergency Transport and Rescue Services team can assist if you’ve been involved in an accident, are seriously injured or need medical attention.
If a child or adult has consumed, inhaled or is affected in any other way by a substance (from detergents, to plants to medication etc) that could be toxic, or has been stung or bitten by a poisonous animal (scorpion, snake etc), phone the Poison Information Helpline of the Western Cape on 0861 555 777.
(Guidelines, Manuals and Instructions) (File type: pdf; size: 1012.76 KB)Department of Health (Western Cape Government)
These regulations govern the registration of ambulance services in the province, the management of these services, the imposition of fines or penalties where necessary; the powers of emergency services personnel; the training of personnel; fees for services and other issues that concern ambulance services.
(Act) (File type: pdf; size: 204.5 KB)2003Emergency Medical Services (Department of Health, Western Cape Government)
The Act provides for the regulation of ambulance service delivery in the Western Cape; for the establishment of the Western Cape Ambulance Services Board; for the accreditation, registration and licensing of ambulance services and other issues.