Contact Us: | |
Tel: | 021 483 6949 |
Fax: | 021 483 6591 |
E-mail: | Fatima.Samuels@westerncape.gov.za |
Security Risk Management's purpose is to combine the management of systems and processes impacting on the security risk profile of the Western Cape Government (WCG). The mandate of Security Risk Management is to advise and assist the WCG departments and to facilitate a safer service environment.
Security Risk Management consists of three sub-programmes: Programme Support, Provincial Security Provisioning and Security Advisory.
Programme Support
Provincial Security Provisioning
Security Advisory Service
The Department also values community feedback, and encourages all citizens to make use of our information helpline. By texting the word “INFO” to 35 395 (SMS charged at R1) citizens will receive an automated menu of services. The menu of services will invite the citizen to SMS any key word, on the list provided, which will grant the user access to safety information. EG: If you SMS word “Complaints” the department will then contact the citizen to get more information in order to take the matter further. If you text the word “PNP”, you would receive information about our community policing needs and priorities meetings.
Upon using the service, contact details are stored on a database, and the Department is then able to inform communities of events, and programs in their respective areas. An opt out function is available at any given time.
Having shared the above, it is safe to say, that DOCS is committed to creating safer communities, Better Together.