Security Risk Management: Overview

Contact Us:
Tel:	021 483 6949
Fax:	021 483 6591
E-mail:	Fatima.Samuels@westerncape.gov.za

Security Risk Management

The Department plays a vital role in exploring how best the WCG is able to align its resources, facilities and staff to increase safety, both within and around WCG infrastructure and facilities.  The Department remains responsible for championing the Transversal Security Risk Management Strategy (Strategy) as adopted by Cabinet in 2013.

Security Advisory Services

Resilience is a key element of the Strategy.  It is the capacity to anticipate, respond and adapt to change in order to achieve objectives or render a mandate.  The Directorate Security Advisory Services provides WCG departments with support to reach the level of maturity where the approach to managing risk is adaptive, i.e. a higher state of preparedness.  Departments will be supported with the drafting of a Strategy which is focused on their core business functions, optimization of current business processes, identification of gaps and finding flexible collaborate solutions as a one-size-fits-all approach is not conducive.  Safety and security risk assessments are conducted to report on the state of security of the WCG.

For more information, please contact Mr David Coetzee on 021 483 3960 alternatively email David.Coetzee@westerncape.gov.za

Provincial Security Provisioning

The Directorate provides support to the WCG in terms of security procurement, physical guarding and electronic access control services.  In partnership with Provincial Treasury the Department plays a critical role in the implementation of the Transversal WCG Security Framework Agreement.

For more information, please contact Mr Fred Watkins on 021 483 8461 alternatively email Fred.Watkins@westerncape.gov.za

The Department also values community feedback, and encourages all citizens to make use of our information helpline.  By texting the word “INFO” to 35 395 (SMS charged at R1) citizens will receive an automated menu of services.  The menu of services will invite the citizen to SMS any key word, on the list provided, which will grant the user access to safety information.  EG: If you SMS word “Complaints” the department will then contact the citizen to get more information in order to take the matter further.   If you text the word “PNP”, you would receive information about our community policing needs and priorities meetings. 

Upon using the service, contact details are stored on a database, and the Department is then able to inform communities of events, and programs in their respective areas.  An opt out function is available at any given time.

Having shared the above, it is safe to say, that DOCS is committed to creating safer communities, Better Together.