ePS Supplier Access and Registration

The Western Cape Government’s electronic Procurement Solution (ePS) is moving to Single Sign-On (SSO) and individual email-based authentication for supplier access.

Previously, suppliers accessed ePS using the supplier’s CSD MAAA number and a shared password. Going forward, each person requiring access to a supplier’s ePS profile will use their own individual email address and login details.

 This means that multiple authorised users can access the same supplier profile without sharing login credentials.

 Supplier Registration

The video provides a step-by-step demonstration of the ePS Supplier Registration process.

Who can access ePS?

 Preferred Contact

The supplier’s Preferred Contact can obtain ePS access through the standard supplier registration process.

The supplier must:

• Have an MAAA account on the Central Supplier Database (CSD).
• Successfully complete the applicable registration on the Western Cape Supplier Evidence Bank (WCSEB).
• Ensure that the Preferred Contact’s email address and contact information are correct and up to date.

An ePS registration invitation should be received approximately 24 hours after successful WCSEB registration.

 Bid Office contact

A supplier can add one or more Bid Office Contacts to its CSD profile. Each Bid Office Contact can obtain individual access to the supplier’s ePS profile using their own email address.

Bid Office contacts:

• Must first be added as a Bid Office Contact on CSD.
• Must have their individual email address correctly captured on CSD.
• Do not need to register separately on WCSEB.

An ePS registration invitation should be received approximately 48 hours after being added as a Bid Office Contact on CSD.

 Multiple Users

Suppliers can have multiple authorised users accessing the same ePS profile. Each user must be authorised by the supplier and have their individual details and email address correctly captured on CSD.

Suppliers can view the users who have access to their ePS profile under Users in the ePS menu.

 ePS login credentials must not be shared between users.

 Urgent Access

Where a Bid Office Contact requires urgent access, temporary access may be requested where there is an operational need.

The request must be submitted through the PCC Helpdesk at wcseb@westerncape.gov.za.

Temporary access:

• Is only available to users already added as Bid Office Contacts on CSD.
• May be provided for a maximum of 72 hours.

Temporary access does not replace the normal ePS registration process.

 Important Information

Please ensure that your CSD contact information and email address are correct and up to date. Also check your email, including your junk or spam folder, for your ePS registration invitation.

The 24-hour and 48-hour periods are expected processing times and are not guaranteed turnaround times.

For further information or assistance with ePS supplier access, please contact the PCC Helpdesk: wcseb@westerncape.gov.za