Western Cape Government - Tourism Safety Support Programme

The Tourism Safety and Support Programme 

 Tourism Safety Tips 

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The Western Cape Government’s Tourism Safety and Support Programme provides assistance to visitors who may be in distress during their stay in the Western Cape. 

Please see the support provided to tourists below:

Medical/emotional trauma, visiting hospitals.

Advise on short-term temporary accommodation.

Help with basic necessities, where possible.

Help with contacting family or friends.

Facilitate counseling.

Advise on with short-term transport arrangements.

Contact embassies and consulates in case of lost passports and visas.

What we don't offer: 

Financial assistance.

Replace lost items.

Provide medical attention.

Compensate for loss.

Offer legal advice.

Contact details:

Neo: 082 554 2010 (Tourism Safety Officer for Cape Town, Overberg, Winelands and West Coast)

Cynthia: 072 447 1504 (Tourism Safety Officer for Cape Town, Overberg, Winelands and West Coast)

Ilze: 082 972 2507 (Tourism Safety Officer for Garden Route and Karoo)

For more information regarding the provincial Tourism Safety strategy and the unit, you may contact

Akanksha Malik-Nair, Deputy Director: Tourism Safety,  021 483 9281, Akanksha.Malik-Nair@westerncape.gov.za