Consumer Rights

National Consumer Survey

(Reports and Research)
(File type: pdf; size: 269.33 KB)Department of Trade and Industry (National) (The Government of South Africa)
The results of this survey show that South African consumers do not have a clear idea of what their consumer rights are. A large number of respondents siad that they would like more information about all aspects of consumer rights.

Office of the Consumer Protector Radio Advertisements

(Public Information)
Did you spend too much over the holidays?The Office of the Consumer Protector is running a radio advertisement campaign ending 23 February to create awareness about what consumers can do when they find themselves in financial distress after the festive season. The OCP can offer distressed consumers debt management guidance and advice.

Western Cape Consumer Affairs (Unfair Business Practices) Act

(File type: pdf; size: 49.23 KB)No. 10 of 2002Department of Economic Development and Tourism (Western Cape Government)
This Act provides for the creation of an Office of Consumer Protector to receive and investigate complaints of alleged unfair business practices. It also provides for a Consumer Affairs Tribunal to be established to hear cases regarding unfair business practices.