Consumer Rights | Western Cape Government

Consumer Rights

Debt management advice

(Public Information)
Given our current economic state, where the cost of living continues to increase and unemployment remains high, learning the importance of savings and financial management has become crucial.

National Consumer Survey

(Reports and Research)
(File type: pdf; size: 269.33 KB)Department of Trade and Industry (National) (The Government of South Africa)
The results of this survey show that South African consumers do not have a clear idea of what their consumer rights are. A large number of respondents siad that they would like more information about all aspects of consumer rights.

Western Cape Consumer Affairs (Unfair Business Practices) Act

(File type: pdf; size: 49.23 KB)No. 10 of 2002Department of Economic Development and Tourism (Western Cape Government)
This Act provides for the creation of an Office of Consumer Protector to receive and investigate complaints of alleged unfair business practices. It also provides for a Consumer Affairs Tribunal to be established to hear cases regarding unfair business practices.