The Tourism Safety and Support unit assist international tourists in distress by:
Providing emotional support & hospital visits
Contacting family & friends
Making logistical arrangements
Facilitating emotional trauma counselling
Facilitating with embassies and consulates for passports
What we don't offer:
Financial assistance
Replacing lost items
Providing medical attention
Compensating for loss
Offering legal advise
For assistance contact us:
Neo Mocumi: 082 554 2010 or 072 447 1504 (Tourism Safety Officer for Cape Town, Overberg, Winelands and West Coast)
Ilze Jacobs: 082 972 2507 (Tourism Safety Officer for Garden Route and Karoo)
Or email: tourismsafety@westerncape.gov.za
SAFETY TIPS
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Don't allow anyone to distract you or assist you when using an ATM.
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An ATM machine DOES NOT issues permits or tickets for anything. You do not need a permit to walk in the streets.
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Store emergency numbers on your phone and make sure its fully charged before you leave your hotel.
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Don't leave valuables such as laptops, bags or jackets in the car. Always lock your belongings in the boot and out of sight.
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When visiting a restaurant don't leave cellphones and wallets on tables or on the floor, especially while sitting outside. Leave bags where you can see them.
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Avoid carrying all your valuables (including your passport) and large sums of cash in your purse.
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Don't allow your bank card to be removed from your sight when paying.
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Support a charity or shelter rather than give money to homeless people. Contat police or a private security guard if you feel harassed by beggars.
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Be careful of car-jamming. Always check that the car doors are locked.
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Do not feed wildlife and always maintain a safe distance from baboons - they can be dangerous.
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Never hike alone. No matter which route you take. Always carry sufficient water and protect yourself from the sun. Stick to demarcated paths.
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Never swim alone and always swim in areas that are supervised by a lifeguard.
Download our Safety Tips
EMERGENCY NUMBERS
CAPE TOWN
Any emergency from a mobile: 112
(Fire/Rescue/Medical/Ambulance/Law Enforcement)
Any emergency from a landline:107
(Fire/Rescue/Medical/Ambulance/Law Enforcement)
South African Police Service: 10111
Wilderness Search & Rescure: 021 937 0300
NSRI Sea Rescue: 087 094 9774
Rape Crisis Line: 021 447 9762
TO READ MORE VISIT OUR TOURISM SAFETY HOMEPAGE