Contact Centre | Western Cape Government

Contact Centre

Visit our Contact Centre 


Located at 9 Wale Street , in the heart of the Cape Town CBD, the Western Cape Government Contact Centre is a central and convenient point of access to government information and services.  

Our agents are well informed with updated government information, services and opportunities, which are easily obtained through our various access channels.

The Contact Centre shares a reception area with our Western Cape Government eCentre Programme, which provides free information and communications technology services, including:

  • internet access;
  • basic/accredited computer training;
  • printing facilities; and
  • access to information. 

Speak to one of our friendly Contact Centre agents or access free information on government services. 

Contact Centre and the Western Cape Government eCentre hours: 

  • Monday –  Friday: 8am – 5pm
    Weekends – 8am –  1pm
    Public Holidays – Closed

You can also:

  • Call: 0860 142 142 
  • Fax: 021 483 7216
  • SMS: “Help” 079 769 1207 
  • Send a Please Call Me: 079 769 1207
  • Email:
  • Visit our Walk-in Centre and send Snail Mail: 9 Wale Street, Cape Town, 8000


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The content on this page was last updated on 10 May 2023