Child Care and Protection Services | Western Cape Government

Child Care and Protection Services

The Department of Social Development's Child Care and Protection Programme aims to safeguard and promote child well-being and build resilience of families and communities to  care for and protect their children.



The Department of Social Development Child Care & Protection Programme provides services to children who:

Need care and protection.

Have special needs (this can include chronic illnesses, disabilities and those children who display behaviours that are difficult to manage). Through this programme the Department is committed to building families and communities that care and protect children in order to reach their full potential.






Programmes ​

We offer Public Education and prevention programmes, targeting children; parents; families and communities, with more focus on parental responsibilities and rights.

A range of programmes and services for children with risky behaviours e.g. safety and risk assessment services; therapeutic and psycho social services,  temporary safe care programmes; adolescent development; programmes for children with behavioural, psychological and emotional challenges, transitional care and support programmes for children about to exit alternative care; programmes for children that live and beg on the streets.

Statutory services - e.g. foster care programme, adoption  programme.

Programmes aimed at reunifying children, that had been placed in alternative placements, with their families or communities of origin.



Child and Youth Care Centers

The Department provides a supportive and safe environment for children in need of care and protection in residential facilities and shelters through a multi-programme and specialist service model that provides developmental, therapeutic and recreational interventions that enable the reintegration of the child into their community.

Level 2 Residential Facility:  provides a placement for children in need of care and protection in less restrictive CYCC residential care programmes for temporary placement or long-term placement.

Level 3 Residential Facility: provides a placement for children in need of care and protection in more restrictive CYCC programmes. These are mainly specialised behavior modification/assessment programmes or a secure care programme.

Level 4 Residential Facility: provides placement for children in conflict with the law (awaiting trial and sentenced youth) in accordance with the Child Justice Act. The residential care programmes include in-house diversion programmes.




Frequently Asked Questions 


Foster Care 

Safety Parents

Online Safety  


Radio Interviews 




Drop -in centres

Child and Youth Care Centres

Campaign Material

Child Protection Week Fyler 

Child Protection Week Poster 

For more information contact: 

Ms. Sherene Lucas

Tel: 021 483 4016



Ms. Ancilla Adonis

Tel: 021 483 4631



Ms. Nomfanelo Hobongwana

Tel: 021 483 6135



Ms. Esmarie Beukes

Tel: 021 483 6090


Ms. Lynne Edwards

Tel: 021 483 2643



Mr. Igsaan Williams

Tel: 021 483 4021



For Foster Care information contact:

Ms. Najwa Taliep

Tel: 021 483 5813


Or contact or visit a local office near you.


Useful Contact Numbers

Department of Social Development : 0800 220 250 

SAPS: 10111                                                                          

Childline: 116                                                                     

Child Welfare SA: 0861 424 453                                        

South African Social Security Agency : 0800 601 011

Gender Based Violence Command Center: 0800 428 428 



The content on this page was last updated on 24 May 2023