Temporary Payment in a Crisis (Social Relief of Distress Award)
If you are unable to support your family's basic needs because of a crisis of a temporary nature, you can get a monthly payment for up to three months, called a social relief of distress award.
To qualify, you must not be getting money or any other form of help (such as food vouchers or food parcels) from any other organisation, and nor may anyone in your household already be receiving a grant. There are a number of situations which might qualify you for a social relief of distress award:
You must be a citizen of South Africa and living in South Africa at the time of applying for the grant. You must show that your financial situation is such that the family cannot meet its basic needs.
The amount of the social relief of distress grant is not allowed to be more than the maximum adult grant. The amount for each child is not allowed to be more than the child support grant . The grant is usually for three months only, but in exceptional cases can be extended for another three months. Money for transport can also be given to you, if the social worker recommends it, if:
You can apply for social relief of distress award by filling in an application form at your nearest regional offices or counter service point of a Regional Office. You do not need to pay anything to make the application.
You will be interviewed, have your fingerprints taken, and given information on whether you qualify. You will also need to show certain documents and provide some information, including:
When you make the application, you should say how you would like the money to be paid. The money can be paid out in cash on specific days at a Pay Point, or you can get the money paid electronically into your bank account. Remember that normal bank charges can apply to any money going in and out of your bank account. You can decide to change the payment method at any time by filling in a form at a Welfare office, but the change will only happen a month later.
It will take about 30 working days for your application to be processed and checked and either approved or refused. If your application is refused you will get a letter explaining why it has been refused and how you can appeal.
If it is approved you will start getting payments within three months. You can find out what has happened to your application and when you can expect payment by telephoning the free SASSA telephone number 0800 601 011.
Department of Social Development (Provincial)
|Government Body:||(Western Cape Government)|