Tell us what You Need to Feel Safer
The Department of Community Safety aims to increase safety for all the people in the Province by improving safety through effective oversight of policing, making safety everyone’s responsibility and optimising safety and security risk management.
SMS INFO to receive a menu of services or SMS any of the below key words to 35 395:
SMS Report: Report bad police service you received*
SMS Reward: Report good police service you received*
SMS PNP: Talk to us about the policing needs in your community*
Note: *An official will contact you, to register your information
Traffic Services and Information
SMS Traffic N1: For free hourly updates on the N1.
SMS Traffic N2: For free hourly updates on the N2.
SMS Traffic N7: For free hourly updates on the N7.
SMS Traffic M5: For free hourly updates on the M5.
SMS Traffic R300: For free hourly updates on the R300.
SMS Traffic R 27: For free hourly updates on the R 27.
Note: Top opt out, SMS STOP and the key word to 35 395 (e.g STOP TRAFFIC N1).
SMS Fatigue: For information on how you and your family can stay safe while on the road.
**Standard SMS rates apply.
You can also report traffic incidents by calling 021 812 4581/2, and report policing complaints/compliments by calling 021 483 4332 (24 hours) or via e-mail to Policing.Complaints@westerncape.gov.za
Visit us at www.westerncape.gov.za
Lets create safer communities, BETTER TOGETHER