Registration as a Tourist Guide | Western Cape Government

Registration as a Tourist Guide

Description:

Tourist Guide RegistrationTourism is one of our province’s key economic sectors and is especially important to our citizens. Many opportunities exist in the tourism sector and to ensure that visitors to our province have a positive experience while they’re on holiday in the Western Cape, all tourist guides are required to be registered.

Tour guides must meet certain criteria before receiving certification. As a registered tourist guide, you’ll need to have the right qualifications and training, abide by the code of conduct, and be trained in first aid.  

Our visitors’ safety is very important to us and travelling with a registered tourist guide will not only ensure their well-being but also give them the best experience possible. 

Once you’re a registered tourist guide, you’re bound by the Tourism Act, which requires you to be suitably qualified and to act professionally in the best interest of your clients. 

The first step in becoming a registered tourist guide is to complete an accredited tourist guide training course (list of accredited training providers).

Once registered as a tourist guide with the Tourist Guide Registration Office of the Department of Economic Development and Tourism you can begin contracting as a tourist guide or working for a tour operator.

Instructions:

Basic steps for registration as a tourist guide in the Western Cape:

Training

The first step is to complete an accredited tourist guide training course.

You can get more information and a full list of trainers and assessors through the Culture Arts, Tourism, Hospitality and Sport Sector Education and Training Authority (CATHSSETA). You may also contact the tourist guide registration office for more information, or you may enquire with the Tourist Guide Registration Office.

Registration

Once training is complete, you must register with the Tourist Guide Registration Office.

Registration can be done online. First, you’ll create a profile, then log into the tourist guide online registration system and follow the instructions.

The online registration system also gives you the opportunity to:

  • update your details,
  • download resources,
  • and to chat with an agent.  

Cashier's Office:
The Ground Floor, NBS Waldorf Building,
80 St Georges Mall, Cape Town.
Open Monday to Fridays from 08h00 to 15h00 and the last business day of the month from 08h00 to 14h00. (Closed for Lunch 12h30 to 13h00 daily).

Marketing

Once you have been trained, assessed and registered, you will need to market yourself as a registered tourist guide by contacting tour operators for work.

Contact Details
The Tourist Guide Registration
Office is located at:
Ground Floor, NBS Waldorf Arcade
80 St George's Mall,
Cape Town.

The operating hours of the Tourist Guide Registration Office for the public are from 08h00 - 15h00.

Queries regarding ID cards or badges

Vorena Rudolph
Ground Floor, St. George's Mall
80 Waldorf Building, Cape Town
Open Monday to Fridays from 08h00 to 15h00
Tel: 021 483 3012
Fax: 021 483 2957
vorena.rudolph@westerncape.gov.za

Queries regarding the process for re-registrations and notification of change of address or contact details

Babalwa Matiti
Ground Floor, St. George's Mall
80 Waldorf Building, Cape Town
Tel: 021 483 2960
Fax: 021 483 2957
Babalwa.Matiti@westerncape.gov.za

General Enquiries:

Tel: 021 483 9411
Email: Buyile.Nopote@westerncape.gov.za

Provided by:
Government Body: (Western Cape Government)
Price:

The registration fee of R240.00 per person, (all cheques payable to the Department of Economic Development and Tourism).

Government Body: (Department of Economic Development and Tourism, Western Cape Government)
The content on this page was last updated on 14 July 2021