Registration as a Tourist Guide

Description:
tourist guide
All tourist guides need to register as a Tourist Guide (Tourism Act 3, 2014).

Visitors to the Western Cape/South Africa are encouraged to make use of registered tour guides. Registered guides are bound by the Tourism Act which requires them to be suitably qualified and to act professionally in their clients' lawful best interest.

The first step in becoming a registered tourist guide is to complete an accredited tourist guide training course (list of accredited training providers).

Once registered as a tourist guide with the Tourist Guide Registration Office of the Department of Economic Development and Tourism you can begin contracting as a tourist guide or working for a tour operator.

Instructions:

Basic steps for registration as a tourist guide in the Western Cape:

Training

Get training from any accredited trainer. In order to make sure you're able to register as a Tourist Guide, you are responsible for making sure that you train through an accredited trainer. A full list of Trainers and Assessors can be obtained on the CATHSSETA (Culture Arts, Tourism, Hospitality and Sport Sector Education and Training Authority) website www.cathsseta.org.za or you may enquire with the Tourist Guide Registration Office.

Registration

Once training is complete, you must register with the Tourist Guide Registration Office at the Western Cape Department of Economic Development and Tourism (Waldorf Building, St Georges Mall, Cape Town) where you will be issued with a unique tourist guide number (WC number), tourist guide badge and ID card.

In order to register you need are required to supply the following information:

  • Completed and signed application form, specifying the type of registration.
  • Signed original of the Code of Conduct and Ethics.
  • Certified copy of Proof of Assessment from the CATHSSETA accredited Assessor/Training Provider
  • Certified copy of a Training Certificate from the CATHSSETA accredited Training Provider/Assessor.
  • Certified copy of a CATHSSETA certificate (this will be provided to you by CATHSSETA ).
  • Certified copy of your South African ID/passport/a Permanent Residence or a valid Work Permit allowing you to work as a Tourist Guide.
  • Certified copies of all tourist guiding and related qualifications.
  • A valid and certified First Aid Certificate (trainers should be registered with the Department of Labour).
  • Certified copy of proof of language proficiency for each foreign language in which tours will be conducted (ie. a letter from an authority stating that you can speak a language and/or that you are able to guide in a particular language).
  • Four ID size colour photos (print name at the back of the photos).
  • The registration fee of R240.00 per person, (all cheques payable to the Department of Economic Development).

Cashier's Office:
The Ground Floor, NBS Waldorf Building,
80 St Georges Mall, Cape Town.
Open Monday to Fridays from 08h00 to 15h00 and the last business day of the month from 08h00 to 14h00. (Closed for Lunch 12h30 to 13h00 daily).

Marketing

Once you have been trained, assessed and registered, you will need to market yourself as a registered tourist guide by contacting tour operators for work.

Contact Details
The Tourist Guide Registration
Office is located at:
Ground Floor, NBS Waldorf Arcade
80 St George's Mall,
Cape Town.

The operating hours of the Tourist Guide Registration Office for the public are from 08h00 - 16h00.

Queries regarding ID cards or badges

Vorena Rudolph
Ground Floor, St. George's Mall
80 Waldorf Building, Cape Town
Open Monday to Fridays from 08h00 to 15h00
Tel: 021 483 3012
Fax: 021 483 2957
vorena.rudolph@westerncape.gov.za

Queries regarding the process for re-registrations and notification of change of address or contact details

Gareth Baaitjies
Ground Floor, St. George's Mall
80 Waldorf Building, Cape Town
Tel: 021 483 9096
Fax: 021 483 2957
Gareth.baaijies@westerncape.gov.za

General Enquiries:

Tel: 021 483 2960
Email: registrar@westerncape.gov.za

Provided by:
Government Body: (Western Cape Government)
Price:

The registration fee of R240.00 per person, (all cheques payable to the Department of Economic Development and Tourism).

Government Body: (Department of Economic Development and Tourism, Western Cape Government)
Price:

The registration fee of R240.00 per person, (all cheques payable to the Department of Economic Development and Tourism).

The content on this page was last updated on 14 September 2017