City of Cape Town Single Invoice for Services | Western Cape Government

22Covid-19 Alerts

COVID-19 Vaccine Information and Dashboard

View Vaccine information

Other COVID-19 Information and Dashboard

View COVID-19 information

TB Information and Dashboard

View TB information

City of Cape Town Single Invoice for Services


The City of Cape Town allows ratepayers to consolidate all their City accounts (including rates, water, refuse, electricity and sewerage) for a single property into one invoice.


There are a number of ways to pay your account.

Municipal accounts can be paid at any of the City's cash offices or walk-in centres.

They can also be paid:

  • via a debit order
  • via the Internet or an ATM at all the major banks
  • at Nedbank branches
  • at South African Post Office branches
  • at any EasyPay outlet at Pick 'n Pay, Shoprite/Checkers, as well as at Woolworths, U- Save, Pep and Spar

As from  1 July 2019 the City of Cape Town do not accept payments by cheque.

If you need help regarding the invoice:

  • Go to any municipal cash office.
  • Phone the Contact Centre on 086 010 3089 between 08:00 and 16:30 (on weekdays).
  • Email your request or query to

For more information on how and where to pay an account, to set up a debit order, if you wish to query an account or an overdue account please visit the City of Cape Town website or contact the call centre on telephone number 086 010 3089.

Provided by:
Government Body:
The content on this page was last updated on 8 November 2019