World Consumer Rights Day 15 March 2018
Understanding Section 56 of the Consumer Protection Act (CPA)
The Western Cape Office of the Consumer Protector (OCP) joins consumer protection agencies across the world as it celebrates World Consumer Rights Day on 15 March 2018.
The campaign is focused on assisting ordinary consumers that are often unsure about what their consumer rights and obligations are. Many consumers are unsure or confused about what they can do when they experience challenges with products or services they have purchased from a business .
In our FAQ’s we try and answer some of the usual questions consumers have.
For consumer complaints and educational programmes contact the OCP:
Toll Free number: 0800 007 081
Post/Walk in: Ground Floor, Waldrorf Building
80 St Georges Mall, Cape Town
Fax: 021 483 9474
Workshops and information sesson: 021 483 9282