Who to call in case of an emergency

In an emergency, every second counts and since there’s no single emergency number in South Africa, it’s very important to have the correct contact details handy for a speedy response to your specific emergency.

    Making an emergency call
    Fire and rescue emergencies

    Before you call any of the below emergency numbers, always make sure that it’s a real emergency that needs urgent help.

    Making non-essential calls to emergency lines could lead to the prolonged suffering or death of someone else. 

    When calling an emergency number, make sure that you have the following information ready:

    • Specific details about the location (address) of the incident or potential patient. Provide landmarks if you can.
    • Specific details of the incident. Speak in a clear and calm voice to the person taking your call.
    • Specific details about the contact person (name and telephone number). Make sure that the telephone line is available until emergency services arrive at the scene.

    Make sure you get the help you need as quickly as possible by calling one of the appropriate emergency numbers below.

    Local municipal fire rescue emergency numbers

    Beaufort West local municipality  032 414 8101 / 8141
    Bergrivier local municipality 083 272 3714
    Bitou local municipality  044 533 5000
    Breede Valley local municipality  0860 121212
    Cape Agulhas local municipality 028 425 1157 / 028 425 1690
    Cape Winelands local municipality 021 877 446
    Cederberg local municipality 022 433 8700 / 027 482 1775
    Central Karoo local municipality  023 449 1000 / 023 414 4467
    City of Cape Town  021 480 7700
    Drakenstein local municipality  021 807 4665
    Eden local municipality  044 878 1000
    George local municipality  044 878 1000
    Hessequa local municipality  084 014 1828
    Kannaland local municipality  028 511 1023 / 8000
    Knysna local municipality  044 302 8911
    Lainsburg local municipality  023 551 1019
    Langeberg local municipality  0860 881 111
    Matzikama local municipality  027 213 1379 / 082 896 2155
    Mossel Bay local municipality  044 606 5000
    Oudtshoorn local municipality  044 203 3110
    Overberg local municipality  028 313 8000 / 8111
    Overstrand local municipality  028 425 1690
    Prince Albert local municipality  084 279 6430 / 082 220 0848
    Saldanha Bay local municipality  022 701 7061 / 022 703 6100
    Stellenbosch local municipality  021 808 8888
    Swartland local municipality  022 487 94 79 / 022 487 9400
    Theewaterskloof local municipality  028 212 3727
    West Coast local municipality  022 433 8700
    Witzenberg local municipality  023 3161997 / 8

     

    General emergency numbers 

    Keep this list of important numbers handy so that you're always prepared in case of an emergency. 

    Police Flying Squad 10111
    Ambulance 10177

    City of Cape Town general emergency
    (toll-free from a Telkom landline)

    107
    Cell phone Emergency 112 (MTN, Vodacom, Cell C and Telkom)
    Fire departments Please see your district municipality for emergency contact numbers.
    Fire and Rescue Services  
    • City of Cape Town headquarters

    Landline: 107

    Cell phone: 021 480 7700
    • Southern district
    Wynberg Fire Station: 021 444 9621
    • Table Bay district
    Roeland Street Fire Station: 021 444 8963
    • Blaauwberg district

    Milnerton Fire Station: 021 550 1332/ 7613

    Atlantis Fire Station: 021 573 7099/ 7080
    • Northern / Tygerberg district
    Bellville Fire Station: 021 444 8279
    • Cape Flats / Khayelitsha district

    Mitchells Plain Fire Station: 021 444 3085

    Gugulethu Fire Station: 021 444 5481
    • Helderberg district
    Strand Fire Station: 021 444 7600
    • Disaster Risk Management Centre
    080 911 HELP (4357)
    Lifeline 021 461 1113
    Red Cross Children's Hospital Poison Line & the Tygerberg Hospital Poison Information Centre 0861 555 777
    Sea Rescue  
    • Cape Town
    021 449 3500
    • Saldahna
    022 714 1726 / 082 990 5966
    • Mossel Bay
    044 604 6271 / 082 990 5954
    Mountain Rescue 021 948 9900
    Electricity (City of Cape Town only) 0860 103 089 
    Water (City of Cape Town only)  0860 103 089 
    Safe Schools call centre 0800 454 647
    Crime Stop 0860 010 111
    Bureau of Missing Persons 0860 010 111
    Childline 0800 055 555 / 021 461 1113
    AIDS Helpline 0800 012 322
    Animal Welfare 021 534 6426
    SASSA Helpline 0800 601 011
    Western Cape Government 0860 142 142  (7am-7pm,  daily)

     

    The content on this page was last updated on 13 December 2017