Level 3 water restrictions | Western Cape Government

Level 3 water restrictions

level 3 water restrictions infographicRevised water restrictions

As from 1 December 2018, the City of Cape Town has implemented level 3 water restrictions.

Level 3 water restrictions include the following:

  • An increase in the personal water use limit from 70 to 105 litres per person per day.
  • A resetting of the overall city water usage target from 500 million to 650 million litres per day.
  • Removal of Level 5 restriction measures applicable to residential properties using more than 10 500 litres per month.
  • A lowering of tariffs to Level 3 tariffs.
  • No use of hosepipes or any sprinkler systems allowed.
  • No municipal water to be used for water features.
  • Vehicles can be washed using a bucket and not a hosepipe.

Read the level 3 restrictions guideline for a more detailed outline.

We can only achieve our water saving targets together. Every citizen must be water conscious, and determine the importance of their water needs in relation to the water shortages. If you have any questions about water restrictions in your area, you can contact your local municipality.

Curbing excessive water use
All households must use less than 105 litres per person per day. 

If you have more than 4 people in your household and can provide the City with adequate motivation to justify higher monthly water use, apply to increase your current quota of water.

Alternative water sources signage
If you use alternative water sources, you must display appropriate signage that is clearly visible to the public at your property.

Wellpoints and boreholes

Wellpoints and boreholes should be registered with the City. Once registered, the City will send you the necessary display sign, free of charge.

Download, print and laminate the non-drinking water sign
If you make use of greywater, spring water or rainwater harvesting, you can download, print and laminate the City’s non-drinking water sign. It should be printed A4 landscape.

This sign cannot be used for wellpoint and borehole water use.

Water saving tips: 

  • You can water with municipal drinking water using a bucket or watering can. This is allowed on Tuesdays, Thursdays and Saturdays before 09:00 or after 18:00 for a maximum of 1 hour per day per property. You're not allowed to use a hosepipe or any sprinkler system. Spray parks can operate but with strict management to minimise water use. Sports facilities, parks, schools, learning institutions, nurseries, customers involved in agricultural activities, users with historical gardens and customers with special requirements can apply for exemption from the above.
  • No watering/irrigation with municipal drinking water within 48 hours of rainfall that provides adequate saturation.
  • Please use municipal drinking water at 105 litres or less per person per day.
  • No watering/irrigation with municipal drinking water allowed. (facilities/users making use of boreholes, treated effluent water, spring water or well points are encouraged not to water/irrigate within 7 days after rainfall that provided adequate saturation).
  • All wellpoints and boreholes must be registered with the City and used efficiently to avoid wastage and evaporation. Visit the City of Cape Town website for more information on registration.
  • If alternative water sources are utilised, ensure that you display signage which is clearly visible from a public road or street. Visit www.capetown.gov.za/thinkwater for how to register.
  • No hosing down of hard-surfaced or paved areas with potable (drinking) water (except for health purposes). Users, such as abattoirs, food processing industries, industries using water to prepare for painting or similar treatments, care facilities, animal shelters and other industries or facilities with special needs can apply to the Director: Water and Sanitation for exemption, (visit the City of Cape Town website for the application process).
  • Don't use municipal drinking water for ornamental water features.
  • You're encouraged to flush toilets with greywater, rainwater or other non-drinking water.


  • Washing vehicles, trailers, caravans and boats with municipal drinking water is only allowed if you're using a bucket. Washing with non-drinking water or cleaning with waterless products or dry steam cleaning processes is strongly encouraged.
  • Topping up or filling of swimming pools with municipal drinking water is allowed subject to 1) the pool being covered with a non-permeable solid pool cover when not in use and 2) the recovery of backwash water and the use of rainwater for pool topping up where practically possible.

Please visit the City of Cape Town website for more information on Know your water regulations.

Find a list of frequently asked questions about level 3 water restrictions.

For queries on water restrictions please send an email to Water.Restrictions@capetown.gov.za.

You can also stay up to date with the water levels of the main dams supplying the Cape metropolitan area.


The Department of Water and Sanitation (DWS) in an effort to help citizens reduce the use of water, started the Drop-the-block campaign. This water-saving method of dropping a plastic block into the toilet cistern helps reduce the volume of water used when you flush your toilet.

Here’s what you need to know about Drop-the-block:

  • The block is made from recycled plastic to prevent erosion and blocking of the toilet.
  • The block is weighed down with sand and displaces up to 2 litres of water.
  • Toilet cisterns hold 9 to 15 litres of clean water which is dispensed with each flush.
  • After dropping the block into the cistern, a household of 4 people who go to the toilet 4 times a day can save up to 32 litres of water per day.

If you’re interested to know more about the Drop-the-block campaign, read Drop-the-block for more information.

The content on this page was last updated on 15 March 2019