Emergency Contact Numbers | Western Cape Government

Emergency Contact Numbers

(Western Cape Government)

This is a list of useful contact numbers to keep on your fridge or next to the telephone in case of an emergency. You can also add important personal numbers to the list.

When calling an emergency number, make sure that you provide the following information:

  • The location (address) of the medical problem/incident or potential patient. Provide landmarks.
  • The nature of the medical problem/incident. Speak clearly and calmly to the call taker and ensure that it's a real medical emergency as the tying up of resources could lead to the prolonged suffering or death of someone else.
  • Give a contact person's name and cell phone number to the call taker. Ensure that the telephone line is available until the ambulance arrives.
Police Flying Squad: 10111
Ambulance: 10177
Crime Stop: 08600 10111
City of Cape Town General Emergency: 107
Cellphone Emergency: 112 (MTN, Vodacom, Cell C and Telkom)
AIDS Helpline: 0800 012 322
Childline: 0800 055 555 / 021 762 8198 
Poison Information Helpline: 0861 555 777
Safe Schools: 0800 45 46 47
Western Cape Government: 0860 142 142
Fire Department: Please see your district municipality for emergency contact numbers.
Electricity: 0860 103 089
Water: 0860 103 089
Sea Rescue: 021 449 3500
Mountain Rescue: 021 948 9900
Disaster Management: 080 911 4357
Consumer Protector: 0800 007 081


021 461 1113

The following links will help you find the numbers for local service providers in your area:

Telephone numbers for your local fire station, electricity department and water department are available from your local municipality:

The content on this page was last updated on 17 April 2018