Western Cape DSD services remain operational amidst continuous load shedding

As it increasingly appears unlikely that Eskom will fix its constrained electricity system shortly, the Western Cape Department of Social Development (DSD) has had to implement contingency measures to ensure that social development services remain available during the various stages of load shedding.

“We wish to alert all residents that our services will remain operational during scheduled load shedding. However, we ask our clients to be patient with us if they experience delays in accessing services during these times,” said the Western Cape Minister for Social Development, Sharna Fernandez.

The Department is implementing the following contingency plans to ensure that service delivery continues during times of scheduled load shedding:

• The provision of generators at DSD centres and facilities;
• Increased social work home visits during scheduled load shedding to ensure continuation of social work services;
• Implementation of Supply Chain Management System to procure diesel provision services from selected suppliers to ensure additional diesel provision and;
• Additional security measures are implemented across our service delivery points.

As a Department committed to working FOR YOU, load shedding will not deter us from striving to deliver a comprehensive network of social development services both effectively and efficiently to the poor, the vulnerable and those with special needs.

The public can access our services by visiting any local DSD office or contacting the DSD hotline on 0800 220 250 for information to access help.

For more information about our other services, please refer to the Western Cape Department's Website below:

https://www.westerncape.gov.za/dept/social-development