How the Red Tape Reduction Unit assisted FrenchCraft Vintners with their red tape challenge!

FrenchCraft Vintners is a wine company that blends French winemaking expertise with the terroir of South Africa to create unique wines. The business focuses on both local and international wines and offer wine experience events. Their wines are crafted with a blend of traditional French winemaking techniques and modern advancements, resulting in elegant and sophisticated wines. 

Alexandre Barrière Izard, a young entrepreneur and owner of FrenchCraft Vintners, based in the Western Cape was truly motivated to grow his business, contribute through taxes, and create jobs. However, the delay to obtain a micro-manufacturing liquor licence which was pending for over 9 months was holding him back from doing so. As a result, the client was unable to sell directly to the public, which significantly impacted on his business causing financial strain.

The client reached out to the Red Tape Reduction unit and the Business Support Helpline Service through the Red Tape mailbox e-mail, redtape@westerncape.gov.za . Mr Shan Peters, within the Red Tape Reduction Unit immediately acted on the request, and with his responsiveness to resolve the enquiry, ensured that a positive result was achieved within one month of receiving it! The unit reached out to the Western Cape Liquor Authority to investigate the challenge.

Feedback from client:

“I would like to sincerely commend you for your outstanding professionalism and support. Throughout our interactions, you have been brilliant, proactive, and kept me informed at every stage of the process. It is truly encouraging to see such dedication and efficiency within the WesternCape administration.

Thanks to your assistance, the procedures were significantly accelerated, allowing me to establish my company and begin contributing to the South African economy through tax registration. I am genuinely grateful for your help and proud to witness such excellence in public service.”

Due to the responsiveness and care demonstrated, the business was assisted to resolve his enquiry, and obtain his liquor licence to continue operations and sustain revenue as well as jobs!

The Business Support Helpline Service is a free service offered to all businesses in the Western Cape who face barriers preventing them from growing their operations, or even sustaining jobs!