COVID-19 quarantine and isolation facilities FAQs | Western Cape Government

COVID-19 quarantine and isolation facilities FAQs

2020
(Western Cape Government)
  1. What is quarantine and isolation and what is its purpose?isolation

Quarantine is defined in the State of National Disaster Regulations as the restriction of activities or separation of a person who was, or may potentially have been exposed, to COVID-19. Such a person has the potential to spread the disease to others. The aim of quarantine is to prevent the spread of COVID-19 infection and contamination.
Isolation is defined in the Regulations as separating a sick person with a contagious disease from healthy people. The aim of isolation is to prevent the spread of infection and contamination.

  1. Who must provide Q&I sites?

All spheres of government must identify and make quarantine and isolation sites available as they are needed:

  • the Minister of Public Works and Infrastructure in the national sphere of government;
  • the members of the provincial Executive Councils (provincial ministers) responsible for public works in the provincial sphere of government; and
  • accounting officers of municipalities in the local sphere of government.

In the Western Cape, the Department of Transport and Public Works is responsible for identifying and establishing Q&I facilities.

  1. Who must undergo testing for COVID-19?

People who:

  • present with clinical signs and symptoms of COVID-19; or
  • are reasonably suspected to be infected or contaminated with COVID-19; or
  • have been in contact with a person who is infected or contaminated with COVID-19;

must comply with an oral instruction or written direction from a medical practitioner, person authorised by a medical practitioner, a nurse or an enforcement officer to be screened (tested) for COVID-19.

  1. Who must go into quarantine or isolation?

As a precaution to contain the transmission of COVID-19,  people who:

  • present with clinical signs and symptoms of COVID-19; or
  • are reasonably suspected to be infected or contaminated with COVID-19; or
  • have been in contact with a person who is infected or contaminated with COVID-19;

must comply with a written direction from a medical practitioner, person authorised by a medical practitioner, a nurse or an enforcement officer to:

  • voluntarily travel to or be taken to a health establishment or any other place for quarantine or isolation;  or
  • quarantine themselves according to the instructions of such a medical practitioner, person authorised by the medical practitioner, or nurse;

while they wait for the results of their COVID-19 tests.

  1. How long must people stay in a Q&I facility?

  • People who have a confirmed COVID-19 infection are kept at a separate facility and are quarantined for 10 days.
  • People with severe symptoms will be admitted to hospital.
  • People who are waiting for test results are usually isolated for a few days.
  1. What happens if a person fails to obey a Q&I instruction?

If people refuse to obey a direction from a medical practitioner, person authorised by a medical practitioner, a nurse or an enforcement officer to:

  • quarantine or isolate themselves;
  • travel to a quarantine or isolation facility; or
  • travel to a COVID-19 medical screening (testing) facility

they must be ordered to do so by a magistrate.

  1. I need to self-isolate, but I can’t do it at home. What should I do?

If you have been exposed to COVID-19 you should isolate yourself for 10 days. If you are not able to isolate yourself, call the Provincial Hotline at 021 928 4102 for help.

  1. I need to be quarantined, but I can’t do it at home. What should I do?

If you have been diagnosed as positive for COVID-19 you should go into quarantine for 10 days. If you are not able to quarantine yourself, call the Provincial Hotline at 021 928 4102 for help.

  1. I am waiting for test results, but cannot self-isolate. What should I do?

If you have been exposed to COVID-19 you should isolate yourself until you get your test results. If you are not able to isolate yourself, call the Provincial Hotline at 021 928 4102 for help.

  1. How can I travel safely to a Q&I facility?

The Department of Transport and Public Works operates the Red Dot taxi service to safely move people to and from Q&I facilities. Strict health protocols and hygiene measures are in place to prevent the transmission of COVID-19 on this service.

  1. Are visits allowed to Q&I facilities?

For safety reasons, people in Q&I facilities may not receive visitors.

  1. There is a Q&I facility in my neighbourhood. Am I at risk?

Very strict health protocols are applied in Q&I facilities to prevent the spread of COVID-19. Waste is disposed of in accordance with National Department of Health protocols. The risk of COVID-19 contamination from a Q&I facility is very low.

  1. Do communities have a say on where Q&I facilities are established?

No. Because South Africa is under a National State of Disaster under the Disaster Management Act, Q&I facilities will be established wherever they are needed.

  1. Where can I find more information on the COVID-19 pandemic?

Only use reputable sources of information about the COVID-19 pandemic. Reputable sources of information include:

The content on this page was last updated on 20 July 2020