Rental housing tribunal and our helpdesk have moved offices | Western Cape Government

Rental housing tribunal and our helpdesk have moved offices

2019
(Western Cape Government)

The Helpdesk and Rental Housing Tribunal (RHT) moved offices due to renovations taking place at the Department of Human Settlements, 27 Wale Street, Cape Town.

The Department’s Helpdesk and RHT services are now accessible at the Norton Rose House in Riebeeck Street.

Norton Rose House

Norton Rose House

Norton Rose House

Norton Rose House

All services are available at the new address until renovations are complete which is expected to be in 2020/21.

New Address:

Norton Rose House
6th floor
Riebeek Street
Cape Town

Services available at this address include:

  • Rental Housing Tribunal /Tenant and Landlord Disputes
  • Individual Housing Subsidies
  • Finance-Linked Individual Subsidy Programme (FLISP)
  • Other Housing Subsidy Programmes
  • Asset Management
  • General Housing Queries

The contact details for the Helpdesk and RHT remain the same.

Helpdesk:

Telephone: 021 483 6488/ 0611/ 8984/ 0623/ 2060;
E-mail to human.settlements@westerncape.gov.za; or
Visit the Norton Rose House in Riebeek Street.

 

Rental Housing Tribunal:

Contact Centre: 0860 106 166
Please Call Me: 079 769 1207
SMS: Help to 31022

For all general enquiries:
E-mail: rht.enquiries@westerncape.gov.za

For dispute related enquiries:
Submit all complaint forms, annexures and a copy of your lease agreement to
E-mail: rht.disputes@westerncape.gov.za

Telephone: 021 483 5020 / 0645 / 2396
Fax: 021 483 3313 
Visit the Norton Rose House in Riebeek Street.

The content on this page was last updated on 2 December 2019