Department of Human Settlements - Public Information: H
DO YOU HAVE A GOVERNMENT HOUSING RELATED QUERY?
Our Helpdesk is currently operational Monday to Friday from 08h00 – 14h00 by appointment only, should you need assistance please call 071 905 8395 or 083 760 237 to make an appointment.
DO YOU HAVE A RENTAL DISPUTE RELATED QUERY?
Your life circumstances may lead you to the decision to rent or buy a home. This decision requires you to carefully consider many factors such as affordability and the responsibilities of a homeowner.
If you have any queries about housing, you can approach your nearest Housing office (listed below) or visit the:
Housing Information Kiosk
Cape Town Civic Centre (on Hertzog Boulevard in central Cape Town).
021 444 0333
Housing Information Branch
50 Wale Street
08h00 – 13h00, Mon - Fri
Housing database queries can be e-mailed to Housing.DB@capetown.gov.za
Frequently Asked Questions (FAQs) about where/how to apply for a house and check the status of your subsidy application.
The Department of Human Settlements is responsible for developing sustainable integrated human settlements in the Western Cape, which means that we are tasked with creating human settlements that afford their residents access to social and economic opportunities close to where they live. To achieve this, the Department makes use of different housing programs.
The project planning cycle takes a full calendar year to complete. The execution of the planning cycle is the responsibility of the Director: Provincial Planning.
The Department of Human Settlements is responsible for developing sustainable integrated human settlements in South Africa. The Western Cape Department of Human Settlements can be contacted for queries related to the Western Cape only. Citizens outside of the province should contact their respective provincial human settlement departments through the links below should they have enquiries.