Department of Human Settlements - Public Information: H | Western Cape Government

Department of Human Settlements - Public Information: H

General information publications, listed alphabetically. These documents are also placed under the relevant life events and categories in Your Life and Topics.

Your life circumstances may lead you to the decision to rent or buy a home. This decision requires you to carefully consider many factors such as affordability and the responsibilities of a homeowner.

Are you homewise? Do you know your government housing options?


If you have any queries about housing, you can approach your nearest Housing office (listed below) or visit the:

Housing Information Kiosk
Second Floor
Cape Town Civic Centre (on Hertzog Boulevard in central Cape Town).
021 444 0333
Housing Information Branch
50 Wale Street
Cape Town

08h00 – 13h00, Mon - Fri

Housing database queries can be e-mailed to 

(File type: pdf; size: 425.15 KB)

This policy defines the core elements which municipalities in the Western Cape have use when drafting policies for selecting beneficiaries for housing projects.

If you wish to register for the first time or update your details on the Housing Demand Database (i.e. housing waiting list):


Residents within the greater Cape Town region may contact City of Cape Town:

Planning Cycle

The project planning cycle takes a full calendar year to complete. The execution of the planning cycle is the responsibility of the Director: Provincial Planning.

The Department of Human Settlements is responsible for developing sustainable integrated human settlements in South Africa. The Western Cape Department of Human Settlements can be contacted for queries related to the Western Cape only. Citizens outside of the province should contact their respective provincial human settlement departments through the links below should they have enquiries.