Water Supply Augmentation | 110% Green

Sustainable Water Use Journey

As a response to the water crisis and to help businesses adjust to the “New Normal” of water scarcity, the Sustainable Water Use Journey has been mapped out and proposes actions for each step of the journey. Once you have managed to reduce your water consumption (through steps 1 through 3), the next step is to look at augmenting the water supply.

  • Increase Own Water Supplies Continuum

Sustainable Water Use Journey, GreenCape

Support Available to Business

There is a variety of free support available to businesses looking into augmenting

Department of Economic Development and Tourism (DEDAT)

In response to business concerns around water security, a Western Cape Business Support FAQ has been developed to address some of the issues that have been raised. 

For more information please contact Helen.Davies@westerncape.gov.za or Lourencio.Pick2@westerncape.gov.za 

Green Cape

GreenCape's water programme concentrates on two broad areas:

  • To improve the productive use of water to support sustainable economic development; 
  • To promote the uptake of green technologies and businesses.

Visit the Water Sector Desk's website for more information. To support businesses during the drought, they have set up a Drought Business Support Page which consists of information on each step of the Sustainable Water Use Journey and the most Frequently Asked Questions (FAQs) that GreenCape receive from business with regards to the drought, and their answers.

Alternatively you can contact water@green-cape.co.za for business support in scoping for water solutions including:

  • Independent advice on possible solutions for increasing water efficiencies, reusing or recycling water and supply options;
  • Contacts for consultants and technology suppliers that could assist further;
  • Case studies and business case calculations for industrial water users and wineries
  • Brine discharge policy brief
  • There are a number of valuable  industry briefs developed by GreenCape, which can be found here.

GreenCape also runs water-focussed networking and information sharing events. Sign-up to be a member and receive invites: http://www.green-cape.co.za/become-a-member

In response to business concerns around the water security, a Western Cape Business Support FAQ has been developed to address some of the issues that have been raised. 

City of Cape Town

For businesses located within the City of Cape Town, a City Business Inquiry Service has been set up that will provide information on the City’s procedures and processes. Please contact business.support@capetown.gov.za

If you are in the City of Cape Town, all the details on applying and making use of an alternative water systems can be found here. The City's Water Map can be accessed here and provides information on household water use, treated effluent collection points and pressure management points.

If you would like to register as a water service intermediary (selling on water that has been abstracted or treated to other parties) please visit the City of Cape Town's website. The application for can be downloaded here. If you have any queries you can contact Nokuzola Mhlungu at nokuzola.mhlungu@capetown.gov.za.

Groundwater or Borehole Use

Groundwater or boreholes can be a reliable means of accessing water. However, the access to this water is limited and carefully regulated. There are effectively three categories of groundwater use:

  • Schedule 1 (of the National Water Act): This is for domestic and non-commercial use only. The applicant would need to register their use with their municipality and ensure that they don’t exceed the abstraction limit of 10 kl/day. This water is typically used for watering residential gardens or common amenity areas. 
  • General authorisation: This is for applicants who are abstracting more than the Schedule 1 limit noted above or who intend to utilise this water for commercial purposes the  area’s general authorisation limit differs for each area, depending on the nature of the local aquifer.
  • Water use license: A water use license can be applied for through the National Department of Water & Sanitation’s online Electronic Water Use Licence Application and Authorisation System (e-WULAAS).

Please take note of the statement made by the Department of Water and Sanitation titled 'Water from private boreholes is not meant for sale'.

The WULAA guide provide more information on the Water Use Licence Application process. 

DW901 Property.pdf (pdf, 225 KB)
DW902 Property owners.pdf (pdf, 227.46 KB)

Please note:

  • Within the context of the current water crisis in the Western Cape, this database is intended to assist private persons and businesses wishing to improve their water management systems and/or reduce the amount of water they consume to easily identify potential suppliers of water-related products and/or services. The suppliers included in the database have not been vetted or accredited by the Western Cape Government, the City of Cape Town and/or GreenCape. This database is published for information purposes only and does not in any way represent or constitute an endorsement of any particular supplier, product and/or service by the Western Cape Government, the City of Cape Town and/or GreenCape. 
  • The Western Cape Government, the City of Cape Town and GreenCape cannot and do not warrant the accuracy of any information included in this database. Any private person or business interested in contracting with suppliers included in the database is therefore advised to:
    • Confirm the accuracy of any information included in this database with the suppliers concerned;
    • Check whether the suppliers concerned have been duly registered with the appropriate professional body (where one exists);
    • Obtain three quotes from a variety of suppliers (where appropriate and necessary); and/or
    • Request potential service providers to provide references.
  • The Western Cape Government, the City of Cape Town and/or GreenCape shall not under any circumstances be liable for any inconvenience, losses and/or damages suffered by any private person who and/or any private business that relies on the information included in this database and/or contracts with any one or more suppliers included in such database.
  • Any suppliers of water-related products and/or services that wish to have their products and/or services included in the database are invited to submit their product / services information via form below.