City of Cape Town - Services: Municipal Services

Click on a service for full details.
The City of Cape Town provides the following basic services:building plan approval drainage electricity...
The City of Cape Town municipality regulates the cemeteries, funeral parlours and crematoria in the area.For more information, you can visit the City of Cape...
The municipality is responsible for ensuring that its area is clean and litter-free. This includes providing bins, cleaning crews and enforcing by-laws against littering and other pollution.The following complaints can be directed to the Cleansing Branch...
In September 2003, the City of Cape Town launched a new Contact Centre. The Centre handles queries regarding municipal services and accounts.The Contact Centre handles over 4 500 calls per day, most of which are received between 08:00 and 11:00 in the...
Local authorities are responsible for drainage infrastructure. Their responsibilities include:cleaning stormwater catch pitscleaning stormwater kerbs or gutters along tar roadscleaning and unblocking stormwater pipescleaning open concrete canals and...
The construction and maintenance of municipal roads is the responsibility of local government.
In September 2003 a new system was introduced that allows ratepayers to consolidate all their City accounts (including rates, water, refuse, electricity and sewerage) for a single property into one invoice.The new system works faster than the previous...
The local authority is responsible for controlling the water supply to houses in the area.The City provides tips on how to save water...
The Constitution states the local municipalities are responsible for the following:beaches and amusement facilitiesbillboards and the display of advertisements in public placescemeteries, funeral parlours and crematoriacleansingcontrol of public...
Municipalities are responsible for providing basic services to everyone living inside their jurisdiction. These services include:supplying watercollecting and disposing of sewagerefuse removalsupplying electricity and gasbuilding and maintaining...
All City of Cape Town policy decisions are available online.