In order to maintain the balance between demand and supply, mandatory load shedding has been implemented country-wide, as and when required. Eskom are doing everything possible to normalise supply as soon as possible. In the meantime they have appealed to everyone to assist by switching off non-essential electrical equipment such as air-conditioning, geysers and swimming pool pumps.
The Electricity Dept of the City of Cape Town is complying with Eskom's instruction to load shed. Load shedding is a controlled way of rotating the available capacity between all customers.
Eskom and the City of Cape Town have published an integrated load shedding schedule informing electricity customers across the Western Cape of when they could possibly experience load shedding.
The websites http://www.eskom.co.za and
http://www.capetown.gov.za are updated regularly regarding any changes to the schedule.
Customers of the City of Cape Town can contact the City's Call Centre for load shedding information on 0860 125 008. Eskom customers can call the Eskom Contact Centre on 086 003 7566.
City of Cape Town customers must report all faults to 0860 125 001/2/3/4/5/6.
Media Queries:
Charles Cooper
Tel: 021 400 3719
Cell: 084 628 8618